Privacy Policy
Privacy Policy
BrainFreeze is committed to protecting the privacy and security of its visitor’s and User’s (“You” or “Your”) information, including personal data. If You use or access any BrainFreeze Services or websites, or otherwise contact BrainFreeze, You agree to and are subject to this Privacy Policy (“Policy”). For purposes of this Policy, BrainFreeze Services means the BrainFreeze’s software platform, applications, APIs, websites, and other services that may be provided by BrainFreeze.Capitalized terminology used throughout this Policy are defined in this Policy or in BrainFreeze‘s Terms and Conditions(“Terms”), as applicable.
This Policy explains how BrainFreeze accesses, uses, shares, processes, secures, and removes Your personal information through:
This Policy also outlines information on the various rights You have under applicable law with respect to your personal information, such as Your right to update, access, or delete Your personal information, as well as object to various use cases involving your personal information. These use cases are identified in the Choices About Your Information – Your Rights Section below. BrainFreeze adheres to relevant child privacy laws, including but not limited to Family Educational Rights and Privacy Act (“FERPA”) and Children’s Online Privacy Protection Act (“COPPA”).
Role of BrainFreeze.
Information You Provide to BrainFreeze.
Information provided to BrainFreeze.
Information processed and generated by BrainFreeze Services.
Information obtained from other sources.
Information not intentionally accessed by BrainFreeze.
How BrainFreeze Uses Your Personal Information.
No selling. BrainFreeze will not sell Your data for any monetary value and will only share your Data as described in this Policy. Because of the broad definition of “sale” under applicable data privacy regulations, however, BrainFreeze may disclose Your personal information with certain vendors and affiliates to provide services on BrainFreeze’s behalf or in the context of a business transfer.
Do Not Track. BrainFreeze follows the processes and responsibilities established in this Policy and does not observe “Do Not Track” requests. You are responsible for selecting your Cookie preferences as described in this Policy, and BrainFreeze will follow Your submitted preferences.
For providing and personalizing BrainFreeze Services. Including: utilizing User information to process transactions, authenticate logins, provide customer support, intake Inputs and generate Outputs, and maintain the BrainFreezeServices; tailoring features to enhance productivity and collaboration by analyzing team activities and providing relevant activity feeds and notifications; inferring organizational or industry affiliations from email domains to personalize content and experiences on BrainFreeze Services; and combining information across multiple BrainFreeze Services or applicable Third–Party Services to offer an integrated experience, such as finding information from one service while searching another or presenting relevant product information as Users navigate BrainFreeze Services.
For conducting research and development. Including: continuously improving BrainFreeze Services by making them smarter, faster, more secure, integrated, and useful to Users; analyzing information and collective learnings (e.g., feedback and surveys) about usage of BrainFreeze Services to troubleshoot issues, identify trends, usage patterns, and areas for integration; developing innovative products, features, and technologies that benefit Users and the public; and testing and analyzing new features with limited Users before making them generally available. All data used for research and development purposes will be de-identified and aggregated so it does not identify You or any personal information.
For essential communications about BrainFreeze Services. Including: utilizing contact information to send important transactional communications through email and within BrainFreeze Services, such as confirming purchases, reminding of subscription expirations, responding to comments and requests, providing support, and sending technical notices, updates, security alerts, and administrative messages; and providing onboarding communications to help Users gain access to BrainFreeze Services or become more proficient with a particular BrainFreeze Service (where such onboarding communications are essential to the BrainFreeze Services and generally cannot be opted out of, unless an opt-out option is explicitly provided within the communication or account settings).
For customer support. Including: utilizing User information to resolve technical issues with BrainFreeze Services; responding to requests for assistance; analyzing crash information; and repairing and improving BrainFreeze Services.
For ensuring safety and security. Including: utilizing user information and data on use of BrainFreeze Services to verify accounts and activity; preventing, detecting, and responding to potential or actual security incidents; and protecting against malicious, deceptive, fraudulent, illegal activity, and violations of BrainFreeze‘s Terms and Conditions.
For protecting legitimate business interests and legal rights. Including: where required by law or deemed necessary, utilizing User information in connection with legal claims, enforcing a contract, responding to data subject requests,regulatory compliance, audits, and as necessary for disclosures related to bankruptcy or business transactions such as acquisitions, mergers, or asset sales. BrainFreeze will ensure this Privacy Policy is followed if any events described in this Subsection occurs. BrainFreeze will further give You notice as described in the Sharing With Third Parties Connected To An Acquisition Section below.
For acting with User consent. Including: utilizing User information for specific purposes not listed herein (e.g., such as publishing testimonials, sending marketing materials, or featuring customer stories to promote BrainFreeze Services), but only with Your express consent.
How BrainFreeze Shares Your Information.
Sharing with other Users of BrainFreeze Services.
Sharing with Third–Parties.
How BrainFreeze protects Your information.
Information Security. BrainFreeze‘s robust security safeguards are designed to protect Your information. While no security system can guarantee absolute security, BrainFreeze employs industry-standard administrative, technical, and physical security measures to safeguard the information it accesses and regularly conducts data protection impact assessments to monitor risks. These measures are further outlined in the Terms. Should unauthorized use or disclosure of any data occur, BrainFreeze will notify You promptly of the breach being discovered by BrainFreeze, perform all obligations required under applicable law, and remediate such breach in a commercially reasonable manner. The notification will include: (i) the date of the breach; (ii) the types of information that were subject to the breach; (iii) general description of what occurred; (iv) and steps BrainFreeze is taking to address the breach. For information relating to data protection impact assessments, please email [email protected].
International Transfers. Depending on Your location and how You use the BrainFreeze Services, your personal information may be transferred internationally. BrainFreeze ensures that all Third-Party vendors have contractual obligations to provide adequate security measures and protection of Your personal information and are compliant with applicable data privacy laws. BrainFreeze utilizes the European Commission’s Standard Contractual Clauses (and the UK addendum) for all international transfers.
Information Retention. BrainFreeze retains information pursuant to the retention periods specified in the Terms (for the duration of the Agreement and 30 days after its termination or expiration), after which BrainFreeze will either delete or anonymize the information. If deletion is not possible (e.g., when the information is stored in BrainFreeze’s standard backup and archives), BrainFreeze will securely store the information and isolate it from further use until deletion is triggered through BrainFreeze’s retention policy.
Choices About Your Information – Your Rights.
You have various options to manage and exercise your rights relating to Your information, including:
You may exercise these choices through BrainFreeze Services (as supported given the request type) or by contacting BrainFreeze directly. For any requests relating to Child Data, BrainFreeze will first promptly direct the request to You, and in any event within 45 days of receiving such request. If after a reasonable amount of time BrainFreeze does not get a response from You, it will verify that the person requesting to exercise the above rights is the parent or legal guardian of the child relating to the Child Data. Please contact BrainFreeze at [email protected] with any questions, comments, or requests relating to Your personal information.
Cookies Policy.
This Cookies Policy is a part of the Privacy Policy and is intended to provide insight on Cookies and BrainFreeze’s use of the same. Cookies are small text files that can be used by websites and web applications to make a User’s experience more efficient. BrainFreeze’s websites and Services use different types of cookies, as further detailed in the table below. Some cookies are placed by third party services that appear on our pages. Further, BrainFreeze may store cookies on Your device if they are strictly necessary for the operation of the BrainFreeze Services. For all other types of cookies, we need Your permission. Therefore, BrainFreeze will request that you select which cookies You would like us to use when using our Services. To maintain accuracy of the in-scope cookies relating to the BrainFreeze Services, BrainFreeze scans its websites regularly to ensure our cookies list is up to date.
You can at any time change or withdraw Your consent from the Cookie control center on our website.
Types of Cookies:
Below are the cookies BrainFreeze may use on its websites and applications, subject to Your consent and preferences:
Changes.
BrainFreeze may revise this Privacy Policy from time to time. You can see when the last update was by looking at the “Last Updated” date at the top of this page. BrainFreeze will not reduce Your rights under this Privacy Policy without Your explicit consent. If BrainFreeze makes any significant changes, it will provide prominent notice by posting a notice on the BrainFreeze Services and will use commercially reasonable efforts to notify You by email (using the email address You provided) within 30 days before the change takes effect, so You can review and make sure You know about them.
BrainFreeze encourages You to review this Privacy Policy from time to time, to stay informed about BrainFreeze’s collection, use, and disclosure of personal information through the BrainFreeze Services. If You do not agree with any changes to the Privacy Policy, You may terminate Your account. By continuing to use the BrainFreeze Services after the revised Privacy Policy has become effective, You acknowledge that You accept and agree to the current version of the Privacy Policy.
How to Contact BrainFreeze.
For any questions or complaints related to this Privacy Policy and its practices, please contact [email protected].
Schedule 1: Third-Party Vendors
Name of Service Provider with Link to Privacy Policy or relevant privacy documentation |
How does BrainFreeze use the Service Provider? |
What user information is shared or collected by this Service Provider and/or passed back to us from the Service Provider? |
Entity location (country) and country of data storage |
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Ai21’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
BrainFreeze integrates with Airia’s Platform to process and execute students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Alibaba’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Amazon’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Anthropic’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Azure serves as BrainFreeze’s managed cloud platform where services are hosted. It provides virtual machine services for web hosting and backend operations, container orchestration through Azure Kubernetes, and transactional databases with backups and redundancy. Azure’s primary data center is located in US-East 2, with capabilities to operate in different locations based on customer requirements. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Amazon’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Compass’ large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Google’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Mistral’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with OpenAI’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Perplexity’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
BrainFreeze utilizes Posthog for anonymous metric capture |
|
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with Replicate’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Sentry serves as Airia’s application monitoring and error tracking platform. |
|
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with TogetherAI’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing resources and content to the BrainFreeze platform to provide content to BrainFreeze users. |
Users may provide inputs that include student information. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |
|
Providing AI tools for teachers and parents as well as BrainFreeze’s internalonly tools. BrainFreeze integrates with XAI’s large language models (“LLM”), to provide output to students’, parents’, and teachers’ questions. |
Users may provide inputs that include student information and even photos or videos. No direct identifiers are sent – only what’s included in the teacher’s, student’s, or parent’s input. |
Entity Location: United States
Data Storage Location: United States |